Frequently asked questions
We offer a 30-day return policy on all unused items in their original packaging. Due to the nature of our products, we cannot accept returns on opened or used items for hygiene reasons.
If your product arrives damaged or faulty, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund.
Orders are processed within 2–4 working days.
Shipping times may vary depending on your location. You will receive tracking details once your order has been dispatched.
Uká Skin is not responsible for delays caused by postal services.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery.
We accept all major credit cards, PayPal, and Shop Pay for your convenience.